By: Armand & Daphne Ratilal (Malaysia Airlines Customer)
I'm writing to thank you for your help in tracing back my luggage. My wife and I travelled on Jetstar flight 3K 685 on 28 June 2010, and 1 of my 3 pieces of luggage was missing. After reporting it, I received at least 1 phone call a day letting me know that you are still looking for the luggage. Even though there was no update, I am very grateful to hear that we have not been forgotten and that you are continuing to search for it.
Eventually my luggage was found after 3 days (got missent to Hong Kong), and I was very grateful to get it back. Thank you very much for all the phone calls each day updating us with the progress and for finding it in another country for us.
Kind Regards,
ARMAND & DAPHNE RATILAL |